FAQ

Do you support ETH deposit generated from smart contracts?

For you information, a few of exchanges process withdrawals via Smart Contracts,

but these kinds of transactions are not compatible with all ETH wallets.

 

1) Since Bithumb Singaporeis not permitting Smart Contract Methods-used-deposits and those deposits are not automatically dealt with.

2) If you withdrew ETH from the exchange using Smart Contract Methods, please send an email addressed to [email protected], including TXID, deposit amoutns, etc.

※ It could take more than 1 week for those deposits to be processed after the related request is submitted.