FAQ

Verification SMS message is not coming.

If you did not receive SMS verification code, please check below:

 

1) Please check if you have entered correct phone numbers.

2) Please turn off your phone, restart, and ask for SMS verification code again.

 

Please refer to the below things.
[Bithumb Singapore] Verification Code : XXXXXX
<Bithumb Singapore> Verification Code : XXXXXX
【Bithumb Singapore】 Verification Code : XXXXXX
△Bithumb Singapore△ Verification Code : XXXXXX
[Bithumb SG] Verification Code : XXXXXX
RM0.00[Bithumb Singapore] Verification Code : XXXXXX
[RDMCHAIN] Verification Code : XXXXXX
[BITHOLIC] Verification Code : XXXXXX

 

※ Note

- SMS verification code may not be sent depending the country. 

- If you did not receive SMS verification code, please contact us through [email protected] with your country and carrier.