FAQ

Could you please let me know how to enable and disable OTP?

Step-by-Step Guide is as follows:

 

1. How to enable

 1) Run [Google OTP apps]

 2) Scan [QR Code] or enter [16 digit key]

 3) Enter your password and OTP codes in the Bithumb Singapore OTP page.

 4) Click on the check box saying “I have backed up my 16-digit key.”

 5) Click [ENABLE OTP].

 

2. How to disable

 1) Enter your password and OTP codes in the Bithumb Singapore OTP page.

 2) Click on the check box saying “I have read and understand everything disabling OTP could make.”

 3) Click [DISABLE OTP].

 

※ Note : Do not forget to backup the 16 digit key irrecoverable just in case of losing it. Please keep it safe after OTP is enabled.