FAQ

I transferred some amount of cryptocurrencies to a wrong deposit address by mistake.

If you transferred to a wrong deposit address by mistakes, please provide the information such as Txid, Amount, Deposit Address, Withdrawal Address, etc to Bithumb Singapore team addressed to [email protected]

But should be noted that it might take a long time for your cryptocurrencies wrongly transferred to be recovered and fee could be incurred depending on the situation.

 

※ Note : Please be sure to enter the correct deposit address when sending your cryptocurrencies.